Azul: Adelberto, Felix, Karina, Pilar and David We would also like to extend our appreciation to the following staff who made our stay extra special helping us celebrate: Many thanks to the staff for your hard work everyday at the resort. Cleanliness and freshness were top notch. The food at all restaurants, including room service and the pool snack bar, were great. We were able to try Frida, Sen Lin, Lucca and Chaka for dinners. Restaurants: We didn’t get to avail of the adults only restaurants. Thank you, Orlando and Antonio!!!īeach: beach was lovely and clean. Pool: there were 2 large pools with a baby pool. It was spacious, clean and incredibly comfortable for the 3 of us. Room: our son was greeted with a cool tent and Pancho the stuffed monkey.
Zen was quite far and would require the use of a shuttle to get to the beach. I highly recommend staying there instead of Zen for the families, in particular ones with young children, who like to switch between pool and beach. Made dinner reservations in advance by emailing the concierge who coordinated everything smoothly. Wasn’t sure initially if it would be suitable for a young child but my worries were put at ease by the amazing staff. A member of the Virtuoso Hotels & Resorts Program.Ĭame with our 5 year old. The resort has won numerous awards from Travel + Leisure, Conde Nast Traveler, USA Today and several other magazines and major companies worldwide, including Virtuoso'sīest Spa and TripAdvisor's Hall of Fame. Inclusive of a 31,000-square-foot Convention Center, able to accommodate up to 2,700 guests. The resort offers more than 91,000 square feet of meeting space and outdoor areas for events Three swimming pools two fitness centers water sports innovative Kids' Clubs and Teens' Club baby concierge Karaoke Bar Koi Bar Piano Bar, and business center. Other features include 24-hour Personal Concierge 24/7 in-suite service Se Spa is the region's largest spa sanctuary at more than 90,000 square feet, known for its authentic Mexican treatments, offerings from around world and signature seven-step water journey. Cocina de Autor, at the hands of world-renowned celebrity chefs Bruno Oteiza and Mikel Alonso, holds the AAA Five Diamond Award, the first all-inclusive restaurant in the world to win this prestigious distinction. Present a tour through Mexico, Europe and Asia. Eight restaurants, including five gourmet offerings, Bathrooms deserve special mention with walk in glass shower, deep soaking Jacuzzi tubs and marble interior. Allįeature fully stocked mini bars, L'Occitane amenities, artisanal mezcal, and Nespresso coffee machines. All 539 designer-like suites are exceptionally spacious, more than 1,100 square feet each, all with balconies, and some with private plunge pools. View and a Zen-like tropical setting, embraced by the flora and fauna of the Yucatan Peninsula's jungle. Guests can choose accommodations among oceanfront, ocean The AAA Five Diamond Grand Velas Riviera Maya is an ultra-luxury all-inclusive resort set on 206 acres of pristine jungle and mangroves and with the finest white sand beach in the Riviera Maya.
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